Frequently Asked Questions

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FAQs

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  • Webster Clinic is a private, non-insurance-based child, adolescent, and adult psychiatry and psychotherapy practice in Boston. We focus on thoughtful, in-depth treatment that bridges psychotherapy and medication management if necessary, rather than brief, medication-only care.

  • Often, yes. Many households carry PPO plans with out-of-network benefits. We provide an itemized monthly superbill that includes your upfront costs and all the information insurers need. You submit it for partial reimbursement (often 50-80%) after your deductible (varies by plan). HSAs/FSAs can typically be used for out-of-pocket costs as well. (A superbill is simply the detailed invoice insurers require for out-of-network claims.)

  • Yes. With your consent, we collaborate with school-based teams (including independent schools), pediatricians, and specialists. This reduces mixed messages, helps implement accommodations, and keeps adults rowing in the same direction. We find this especially helpful during transitions (new grade, new school, college planning).

  • Families and adults who value careful, inclusive, physician-led care. We’re a strong fit if you’re looking for:

    • Integrated therapy + medication with one psychiatrist so treatment isn’t fragmented.

    • An affirming clinician for LGBTQ+ and BIPOC youth, with attention to identity, safety, and belonging.

    • Complex or overlapping concerns—anxiety, depression, ADHD, identity and developmental questions, school stress, perfectionism, or family dynamics.

    • Thoughtful, paced evaluation (not one-size-fits-all), with clear recommendations and ongoing collaboration.

    • School and pediatric coordination (with consent), including independent schools and transitions (new grade, high school, college).

    • Privacy and discretion, and the flexibility to use out-of-network benefits, HSAs/FSAs, or pay out of pocket.

    Who might not be a fit right now? Urgent safety crises, court-ordered evaluations, substance-use detox needs, or programs requiring daily/weekly groups (IOP/partial). We’ll gladly offer referral options.

  • We see children, adolescents, college students, adults and couples who are struggling with anxiety, depression, trauma, relationship difficulties, identity questions, and challenges at school or work. We have particular expertise with LGBTQ+ patients, lesbians and women who love women, and people navigating racial, cultural, and immigration-related stress. We all hold complexity, however, and all are welcome for expert-level care.

  • Webster Clinic is based in Boston, Massachusetts in the central neighborhood of Back Bay. We see patients in person and also offer telehealth sessions for people located in Massachusetts, when clinically appropriate and legally permitted. We regularly see patients from Back Bay, South End, Beacon Hill, Fenway–Kenmore, Downtown and the Financial District. Many patients also travel to us from nearby communities including Brookline, Cambridge, Somerville, Jamaica Plain, Allston–Brighton, and Newton.

  • We provide diagnostic psychiatric evaluation, individual psychotherapy, psychoanalysis, couple’s therapy and when indicated, medication treatment. For children and adolescents, we also collaborate closely with parents, schools, and other caretakers when that supports the child’s care.

  • At Webster Clinic, medication is never the whole story. We focus on understanding the emotional meaning of symptoms and life circumstances over time. Medication may be part of treatment, but it is integrated with ongoing psychotherapy that pays attention to relationships, history, culture, and unconscious experience.

  • A psychoanalytic or psychodynamic approach means that we are interested in more than symptom checklists. We work to understand patterns that repeat in your life and relationships, including in the treatment itself. The goal is not only to reduce distress but also to expand your capacity for thinking, feeling, and relating.

  • You can start by contacting us through the website form, or by phone. Brief initial contact allows us to determine whether we are likely to be a good fit and whether there is current availability. If so, we schedule one or more evaluation sessions to begin getting to know you and your concerns. The evaluation usually takes one to several sessions. We talk about what brings you in now, your history, important relationships, cultural context, and any previous treatment. Toward the end of the evaluation, we offer impressions and recommendations and discuss different treatment options and frequency.

  • Many in-network therapy practices are therapy-only. At Webster Clinic, care is led by psychiatrists, medical doctors trained to provide psychotherapy AND prescribe medication when appropriate, so your or your child’s treatment isn’t fragmented between multiple providers. In Massachusetts, physicians (psychiatrists) can prescribe; social workers and marriage/family therapists cannot.

  • Many patients arrive uncertain or ambivalent about starting treatment. This is completely natural. The first visit is a consultation, not a commitment—you’ll have the chance to share your story, ask questions, and see if the clinician feels like a good fit for you.

  • We use an identity-affirming, culturally responsive model grounded in psychoanalytic depth and evidence-based practice. Massachusetts families are diverse, and we build treatment plans that respect each person’s identity, culture, and family context, with careful attention to safety and belonging in the therapy room. We use gender-inclusive intake forms, ask and honor pronouns, and respect chosen names. Our clinicians are committed to understanding the impact of stigma, minority stress, and intersectionality on mental health.

  • We start with a thorough, paced consultation appointment that includes time with an individual (or in the case of child patients, caregivers and child), a developmental/medical review, and validated screening tools. When helpful and permitted, we coordinate with pediatricians, primary care physicians, school counselors, tutors, or other trusted persons you know well to understand the context from which you join us. From there, we recommend a treatment plan—psychotherapy alone, therapy with medication, or a return in the future—and revisit it together so you always know why we’re doing what we’re doing.

  • We take confidentiality very seriously. For minors, we discuss confidentiality in a developmentally appropriate way and clarify what information is shared with parents or caregivers. For all patients, we strive to create a space where you can speak freely and know your privacy is respected.

  • Yes. A significant part of our practice focuses on BIPOC professionals, students, and children and adolescents of color. We pay close attention to how racism, bias, immigration experiences, and life in predominantly white institutions shape emotional life, work and school stress, and family relationships. For children and teens, we think carefully with families about school environments, identity development, and the particular burdens many young people of color carry, while also honoring their strengths, creativity, and resilience.

  • With children and adolescents, we meet with the young person and usually also with parents or caregivers. The exact structure depends on age, developmental stage, and the nature of the concern. We may meet with the child alone, with parents alone, or in combination, and we periodically review the treatment together. We never let parents wonder or worry alone.