Frequently Asked Questions | Webster Clinic

Question 1

What is Webster Clinic?

Accepted Answer

Webster Clinic is a private, non-insurance-based child, adolescent, and adult psychiatry and psychotherapy practice in Boston, focused on thoughtful, in-depth treatment that bridges psychotherapy and medication when indicated.

Question 2

You’re out-of-network. Can I still use my insurance?

Accepted Answer

Often, yes. Many households have PPO plans with out-of-network benefits. We provide an itemized superbill you can submit for partial reimbursement and many patients also use HSA or FSA funds.

Question 3

Who do you work with?

Accepted Answer

We see children, adolescents, college students, adults, and couples struggling with anxiety, depression, trauma, relationship difficulties, identity questions, and challenges at school or work, with particular expertise in LGBTQ+ and BIPOC patients.

Question 4

Where is Webster Clinic located? Do you offer telehealth?

Accepted Answer

We are based in Boston’s Back Bay and see patients in person and via telehealth for people located in Massachusetts, when clinically appropriate and legally permitted.

Question 5

What services does Webster Clinic provide?

Accepted Answer

We provide diagnostic psychiatric evaluation, individual psychotherapy, psychoanalysis, couples therapy, and when indicated, medication treatment. For children and adolescents, we also collaborate closely with parents, schools, and other caretakers.

Question 6

How is your approach different from a medication management clinic?

Accepted Answer

Medication is never the whole story. We integrate medication treatment with ongoing psychotherapy, focusing on the emotional meaning of symptoms, relationships, history, culture, and unconscious experience over time.

Question 7

How do I become a patient at Webster Clinic?

Accepted Answer

You can start by contacting us through the website form or by phone. We determine fit and availability, then schedule one or more evaluation sessions before offering impressions and recommendations.

Question 8

How do you approach care for LGBTQ+ and BIPOC youth and families?

Accepted Answer

We use an identity-affirming, culturally responsive model grounded in psychoanalytic depth and evidence-based practice, with careful attention to safety, belonging, minority stress, and intersectionality in the therapy room.

Question 9

How do you work with children and adolescents?

Accepted Answer

We meet with the young person and usually also with parents or caregivers, adjusting the structure by age and concern, and periodically reviewing the treatment together so families are not left wondering or worrying alone.

Question 10

Do you have experience working with BIPOC professionals and children of color?

Accepted Answer

Yes. A significant part of our practice focuses on BIPOC professionals, students, and children and adolescents of color, with close attention to racism, bias, immigration, predominantly white institutions, and their impact on emotional life and relationships.

Question 11

What does your evaluation and first few visits look like?

Accepted Answer

We start with a thorough, paced consultation including developmental and medical review and, when helpful, coordination with other providers. From there, we recommend and revisit a treatment plan together.